General Policies

GENERAL POLICIES
 
MR Moonwalks has a few policies that will apply to all rentals. These policies will help you have a troublefree rental experience with no surprises. 

Deposits: 

At MR Moonwalks we do require a $50 deposit for your rental. 

Bad Weather: 

MR Moonwalks reserves the right to not perform any outdoor engagements when, in MR Moonwalks' judgment, weather conditions would be harmful to MR Moonwalks' equipment or to the safety of the participants. If the weather is questionable, a representative of MR Moonwalks will contact the customer and give them the option of canceling at that time. If the customer declines to cancel before the delivery leaves the warehouse then payment in full will be required. Bad weather can mean rain, high winds, mud, cold weather(less than 50 degrees), etc.. 

Setup: 

Once on site, MR Moonwalks will go over the safety awareness notices and the rental agreement with you. 
 
We do require payment prior to setup.

Once everything is set up, we will guide you through a complete inspection of the equipment with our representative. Prior to take down, MR Moonwalks will do an inspection of the inflatable. If the unit was deflated, we will re-inflate it on-site to make sure the unit is not damaged. 

Delivery Charges: 

MR Moonwalks' rental rates include delivery and setup within 10 miles of our facilities. 

Are you 15+ miles? Go to Policies then Delivery Area or call 708.560.4499. 

Payment terms: 

We will accept Cash, Checks, Venmo or Quickpay. There will be a $35 fee for any check that is returned. 

Please note: we do not have the ability to accept credit card payments at the place of delivery.


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