FREQUENTLY ASKED QUESTIONS
Why should I choose "MR Moonwalks, LLC" for my next party or event?
We are a local family-owned and operated entertainment business, committed to safety first and foremost. We have the highest quality bouncers, all of which are cleaned and inspected prior to delivery. Our prices include delivery, setup and pickup to many local areas.
How can we make a reservation?
To reserve a date, either call us at (708) 560-4499, email us, or "text us." We will reserve your equipment and answer you questions.
Do you deliver and set up?
Absolutely! We pride ourselves in making your day of fun as easy and stress-free as possible. We will make arrangements to deliver and set up prior to your event. After the event we will arrange to pickup. No worries for you!
Do you charge for delivery?
If you live within a 10 mile radius the delivery is free. All other areas have a delivery charge. Please call us at (708) 560-4499, email us to inquire about rates.
What do I need to set up?
All you need is a standard 110 AC outlet located within 100 feet of the inflatable (a typical household outlet is sufficient). For outdoor events where an electrical hookup is not available, MR Moonwalks, LLC can provide a generator for an additional fee.
Do you require a deposit and what's your payment policy?
We do request a $50 deposit. Your deposit is fully refundable in the event of inclement weather, or if you cancel two weeks prior to your party. If you cancel last minute, not related to weather, you can use your deposit for another booking at another time. So, you don't lose your money.
What kind of payments do you accept?
We take cash, checks, venmo, quickpay.
What are the cancellation policies?
MR Moonwalks, LLC reserves the right, for safety reasons, to cancel in the event of adverse weather conditions (rain or wind exceeding 20mph). Again, as stated above, we understand last minute things come up and cancellations are a fact of life. You can cancel at any time for no charge, but we do appreciate you letting us know as soon as you know if you must cancel.
Are your Bouncers safe?
Absolutely! We have researched numerous manufacturers in the business and bought the best quality and safest equipment. Bouncers are soft cushions of air surrounded by safety netting which provides easy access for adult supervision. And, of course, an adult must be supervising at all times as outlined in our "Rental Agreement."
Is "MR Moonwalks, LLC" insured?
Yes, we are fully insured. Make sure you ask all prospective companies if they are insured and registered.
What type of surface can a moon bounce be placed on?
The safest surface to set up a moon bounce would be on grass, but it can also be set up on concrete and asphalt. Please let us know what type of surface the Jumper will be placed on when making your reservation, so that we can provide the appropriate type of anchors for your event.
Can we set up the moon bounce at a park?
Yes. MR Moonwalks, LLC can set up the moon bounce at parks. Some cities may require reservations and permits in order to set up at their parks, some cities may also require that they be added as an additional insured on our insurance policy, this may require up to a week to accomplish, and you may incur additional charges. Please check with your city's park and recreation departments for details or call us for additional information.
How much room is required to set up a moon bounce?
A 13 x 13 moon bounce will require an area of at least 15ft x 15ft
A 15 x 15 moon bounce will require an area of at least 17ft x 17ft
A 15 x 18 unit will require an area of at least 17 x 20.
Obstacle Course: needs a minimum space of 65 x 15
Jungle Adventure: needs a minimum space of 35 x 15
Adventure Combo: needs a minimum space of 35 x 15
A vertical clearance of at least 15ft - 22ft is required by any of the moon bounces or Inflatable's.